Why Websites FailThere are millions and
millions of websites out there all offering you some kind of service or other
however very few of them actually make money. Many people will ask why they are
not making money out of their website but have no idea themselves. I have
listed my top 5 reasons for why I believe websites fail.
1. Lack of Marketing
Many people will spend
their time putting a website together and just expect it to make money. You
need to think, how are people going to find me? The most common way for people
to find websites is via search engines and if you do not show up in the
rankings then you just won't be seen. The best way to describe this is that if
you were opening a shop then the location really matters. If you are on a high
street then you will get a lot of passing traffic and if your shop is set up
correctly, you will sell. However if you are on a little back street you will
only get customers that know about you.
So you need to ask
yourself, do you want to get that passing traffic? If the answer to that
question is yes then you need to invest. Without investment in marketing you
will not get seen and so you will not get sales. It is obvious really but is
something that a lot of website owners forget, don't be one of those.
2. Incorrect website
layout
A lot of designers
will give you a site that you and they like the look of however very little
time was spent on the usability of the site. Remember the most important thing
for a website is that your visitors can find what they want.
If you are a shop make
it obvious and make it easy for users to find what they are looking for. Think
of one of the biggest online shops, Amazon, when you go to their site it is
quite clear that they are a shop and they have an easy to use search facility
to look for products. Once you find what you are looking for you have a well
set up check out process which results in a much higher visitor to sale ratio.
If you are a business
that is offering a service make it easy for users to find out what you are
offering and who you are. It should also be easy for users to contact you and
find out how they can take things forward.
Always remember that
internet users are impatient, anything that means they have to work hard to get
what they want will put them off and they will go somewhere else.
3. Poor Content
It is important to
remember that you should always proof read any content you add to your site. If
users see poor grammar or a number of spelling mistakes it will make them lose confidence
in you and your business. Take that extra time and get it right.
Also remember that
content needs to be fresh and interesting. If you are regularly updating your
content people will get to know that and so will come back again and again to
get the latest information. These return visits may lead to a sale or an
enquiry as the users gains more confidence in you.
4. Too Many Adverts
It is fine to have a
few strategically place adverts that bring you regular revenue but if you go
overboard adding adverts in any spare space it will make your site seem like
one big advert. The disadvantage to this is that your message is lost. Your
users no longer see you and what you are trying to sell but they see a lot of
company's all trying to sell them different things. These people may go to
another site very quickly and you may even lose them to someone advertising on
your site.
5. Slow Response Time
If you receive an
enquiry on your website it is advisable to take no longer than 24 hours to
respond. You will be amazed how many company's takes days to respond if they
respond at all. Think about the image this creates of your company. The person
who made the enquiry will not be keen to use your services and they will see
the level of serve you gave as extremely poor. Get back them quickly and be
enthusiastic, this will keep them interested in you.
Conclusion
This is not an
exhaustive list of the things that companies get wrong but it should give you a
good idea of where to start. If you follow these there is no guarantee you will
have a successful website but it will help you along the way significantly. |